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Relationship Manager Job Description
| Title: |
Relationship Manager |
| Department/Location: |
Logansport, IN or Telecommute |
| Supervisor: |
President |
| Status: |
Full-time |
| Job Objective: |
Maintain the sales, marketing and customer service aspects of Logical Imagination's technical consulting, training, hosting and software/web development activities. |
Essential Job Functions:
- Acquire and maintain a working knowledge of the technology training, consulting, software/web development, web hosting and technical support industries.
- Build and maintain relationships with customers, prospects and potential resellers.
- Assist in the development and execution of an effective marketing plan to inform potential customers about the technology consulting, training and development services available through Logical Imagination.
- Organize and write content for newsletters, press releases, product announcements, promotional literature and other marketing and sales materials.
- Execute marketing and promotional activities related to Logical Imagination services and software products, which includes cold calling and actively forging new customer relationships.
- Establish and maintain resource files, both paper and electronic, on industry trends, training vendors and competitors, courseware providers, clients, potential clients and other marketing materials.
- Identify opportunities and analyze feedback on current services in order to provide new service definitions or corrective action processes as required to meet client needs.
- Assess client's needs and prepare proposals for competitive bid processes.
- Maintain documentation of all business contacts, assistance provided and subsequent recommendations.
- Deliver presentations to interested businesses or groups concerning the services of Logical Imagination, the benefits of computer literacy, and/or the importance of various types of technology solutions.
- Prepare and submit weekly reports summarizing activity.
Minimum Requirements:
College degree in Business or other appropriate field.
Technical skills/knowledge in computers and/or programming preferred.
Excellent written and verbal communication skills.
Ability to work effectively in a variety of employment settings and to carry out job duties independent of direct supervision.
Valid driver's license and ability/willingness to travel.
Equal Employment Opportunity
Logical Imagination values diversity. Thus, we are committed to providing equal opportunity in all aspects of employment: recruitment, hiring, assignment, transfer, promotion, compensation, benefits and training, as well as Logical Imagination-sponsored education, social and recreational programs. It is Logical Imagination's policy that no employee, contingent worker, customer, guest or vendor, including temporary help and student-volunteers, will be discriminated against or harassed because of her or his race, color, national origin, alienage or citizenship status, creed, religion, religious affiliation, age, sex, marital status, sexual orientation or affectional preference, disability, veteran status or any other protected status. These factors do not affect our decisions about any aspect of employment or our decisions about applicants for employment.
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