January

March

To Whom It May Concern: Should You Use Who or Whom?

Who, whom, and related words like whoever and whomever are notorious for causing difficulties. How do you know when to use one or the other? Learning to recognize when the word is being used as a subject (who) and when it is being used as an object (whom) is the key to choosing the correct . . . [more]

June

Is User Experience a Fad?

During student introductions at a recent User Experience Foundations class in Boston, an executive announced, “I’m here to see what this user experience fad is all about.” Many fads have come and gone in the business world. Consider Og Mandino’s “The Greatest . . . [more]